Thousands of people apply for a customer service position at a call centre. When applying to this position you must ensure that your customer service resume is up to the mark. Here are some highlights of a resume suited for a call centre customer service job.
An average recruiter spends 10 seconds to look at the resume. And when it’s about thousands of applications, the time is even less. When a call centre announces vacancies, there are thousands of applicants for a few posts. The recruiter will have to go through so many resumes. That becomes very frustrating and confusing as to decide whom to call for interview and whom not. Every resume looks the same to them.
In between all these resumes, if there is one particular resume that stands out, that has something different in it, that is sure to catch the eye of the recruiter. That’s half work done there itself. It’s a matter of first impression. And what if that one special resume is yours? If you wish to send in an attractive resume for the customer service job, you must look at the aspects of a call centre resume. Some highlights of a call centre customer service resume are..
